PURCHASE INFORMATION

 
HOW CAN I PAY? WHAT PAYMENT METHODS DO YOU ACCEPT?
ALL MAJOR CREDIT/DEBIT CARDS, NAMELY MASTERCARD, VISA, AMEX, AND PAYPAL CREDITS ARE ACCEPTED.
 
DO YOU SHIP ALL OVER THE WORLD?
NO, CURRENTLY WE ARE ONLY SHIPPING WITHIN THE UNITED STATES.
 
CAN I TRACK MY ORDER?
ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE AN EMAIL TO NOTIFY YOU OF YOUR ORDER DETAILS AND THAT YOUR ORDER HAS BEEN SHIPPED. A TRACKING NUMBER WILL BE PROVIDED.  
 WHEN WILL MY ORDER ARRIVE? HOW MUCH WILL IT COST?
PLEASE REFER TO OUR DELIVERY & SHIPPING PAGE FOR MORE INFORMATION.
 
CAN I CHANGE THE DELIVERY ADDRESS AFTER AN ORDER IS DISPATCHED?
THE DELIVERY ADDRESS MAY BE CHANGED IF YOUR ORDER HAS NOT YET BEEN SHIPPED. UNFORTUNATELY, ONCE YOUR ORDER HAS BEEN SHIPPED, IT WILL BE DELIVERED TO THE ADDRESS ORIGINALLY PROVIDED BY YOU.PLEASE FEEL FREE TO CONTACT US AT SHOP@THEBUTTONDOWNSTORE.COM  IF YOU NEED ANY FURTHER ASSISTANCE.
 
HOW LONG DO I HAVE TO MAKE AN EXCHANGE?
WE ARE PLEASED TO INFORM YOU THAT YOU HAVE 20 DAYS FROM THE SHIPPED-OUT DATE TO DO ANY RETURNS WITH US. PLEASE FEEL FREE TO CONTACT US AT SHOP@THEBUTTONDOWNSTORE.COM WITH YOUR NAME, YOUR EMAIL ADDRESS ON RECORD, AND YOUR ORDER ID FOR ANY INQUIRIES AND WE WILL GET BACK TO YOU AS SOON AS WE CAN.
 
 
PRODUCT INFORMATION
 
HOW DO I KNOW WHICH SIZES FITS ME?
YOU MAY REFER TO OUR “FITS” PAGE WHICH EXPLAINS THE DIFFERENCES BETWEEN OUR FITS. OUR SIZE GUIDES ARE ALSO CONVENIENTLY LOCATED ON EVERY PRODUCT DETAILS PAGE.
 
 
 
WHAT IS THE DIFFERENCE BETWEEN MODERN AND SLIM FIT?
SLIM FIT IS TRIMMER THAN THE MODERN FIT. SLIM FIT IS OUR MOST FITTED SHIRT WHILE OUR MODERN FIT IS MORE GENEROUSLY CUT IN MOST AREAS WITH A SLIGHT TAPER.
 
CUSTOMER INFORMATION
 
HOW CAN I SHARE MY FEEDBACK WITH YOU?
THE BUTTON DOWN STORE IS ALWAYS HAPPY TO HEAR FROM YOU ON WHAT WE HAVE DONE WELL AND WHAT WE CAN IMPROVE ON. PLEASE LET US KNOW WHAT YOU THINK USING THIS LINK.
 
I NEED HELP.
NO WORRIES, WE ARE HERE TO SERVE. YOU MAY CONTACT US USING THIS

LINK

AND WE WILL GET BACK TO YOU AS SOON AS WE CAN.
 
MERCHANT INFORMATION
 
HOW CAN I BECOME A WHOLESALE CUSTOMER OR PARTNER OF THE BUTTON DOWN STORE?
WE ARE ALWAYS HAPPY TO HEAR FROM NEW BUSINESS PARTNERS WHO HAVE WHAT IT TAKES TO JOIN US ON OUR JOURNEYS. TO CONTINUE EXPLORING, PLEASE GET IN TOUCH WITH US AT 

SHOP@THEBUTTONDOWNSTORE.COM

.